Last updated: August 24, 2026
We are committed to protecting your privacy and handling your personal information transparently and securely. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website.
1. Who we are
Data controller: Dongguan Aloma Industrial Co., Ltd.
We are a professional manufacturer of diving, snorkeling, and outdoor sports equipment, including diving masks, snorkels, diving fins, full face snorkel masks, snorkel gear sets, and ski goggles.
2. What Information We Collect
When you visit our website or submit an inquiry, we may collect the following information:
Contact information: your name, company name, email address, phone number, and any message content you provide through our contact or inquiry forms.
Technical information: your IP address, browser type, device information, and language preference.
Usage information: the pages you visit, the time and date of your visit, and other diagnostic data collected through cookies and analytics tools such as Google Analytics.
We do not collect payment card information because we do not process online transactions on this website. All business is conducted through inquiry, quotation, and direct communication.
3. How We Use Your Information
We use your information for the following purposes:
- To respond to your inquiries and send product quotations
- To communicate with you about your requests, samples, or orders
- To provide customer support and follow-up service
- To improve our website content, performance, and user experience
- To comply with applicable legal, tax, and regulatory obligations
- Based on our legitimate business interests, such as operating our website and responding to B2B inquiries
4. Legal Basis for Processing
Depending on your location and applicable privacy laws, we may process your personal information based on one or more of the following legal bases:
- Performance of steps before entering into a business relationship (such as preparing a quotation upon your request)
- Our legitimate business interests in operating our website and responding to B2B inquiries
- Your consent, where required (such as for non-essential cookies or analytics tools)
- Compliance with legal, tax, accounting, or regulatory obligations
5. How We Share Information
We do not sell your personal information.
We may share limited information only in the following circumstances:
- With trusted service providers who help us operate our website, manage email communications, host data, analyze website performance, or prevent spam. These providers are expected to use your information only for the services they provide to us.
- Within our team, including sales, engineering, production, quality, and management personnel, where necessary to respond to your inquiry, prepare a quotation, or manage a manufacturing project.
- When required by law, such as in response to a legal request, government requirement, or to protect our rights, safety, property, users, or business interests.
- With your permission, for any other purpose where you have explicitly agreed.
6. Third-Party Tools and Services
We may use third-party tools and services to operate, secure, analyze, and improve our website. These may include:
- Website hosting providers
- Email service providers
- Spam prevention and security tools
- Google Analytics, Google Tag Manager, and Google Ads
- Other website performance or marketing tools
These third-party providers may process limited information according to their own privacy policies and service terms. Where required, non-essential analytics and advertising tools will be controlled by your cookie preferences.
7. International Data Transfers
As a manufacturer serving customers worldwide, your information may be collected, processed, transferred, or stored in countries or regions outside your own location, including China and other locations where our service providers operate. When information is transferred internationally, we take reasonable steps to protect it through appropriate technical, organizational, and contractual measures.
Where required by applicable law, such transfers are protected by the European Commission’s Standard Contractual Clauses (SCCs) or other legally recognized transfer mechanisms.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy:
- Inquiry and RFQ records: retained for customer communication, quotation history, and follow-up, typically up to 2 years after the last contact
- Order-related records: retained for business, tax, accounting, legal, or dispute resolution purposes
- Technical logs: retained for up to 1 year
When information is no longer needed, we will delete, anonymize, or securely archive it.
9. Data Security
We use reasonable physical, administrative, and technical measures to protect information under our control against unauthorized access, loss, misuse, alteration, disclosure, or destruction. These measures may include:
- Secure SSL-encrypted website connections
- Access controls and restricted access to inquiry and project files
- Email and system security measures
- Website security monitoring and spam prevention
However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security of information transmitted through our website, forms, or email communication.
10. Cookies
We use different types of cookies on this website.
- Strictly necessary cookies: Required for basic website functions (such as page navigation, form security and remembering your cookie‑preference). These cookies do not require visitor consent under GDPR, but you can disable them by adjusting your browser settings.
- Analytical & performance cookies: Used via Google Analytics to understand website traffic and visitor behaviour. These are non‑essential and will only load if you give your explicit consent.
- Marketing cookies: May be set by Google Ads for retargeting purposes, also non‑essential and require your consent.
You may disable or manage cookies via our cookie‑consent banner or your browser settings. Disabling non‑essential cookies will not block core website functions, but may affect analytics and personalised advertising.
11. Your Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to certain processing activities
- Request restriction of processing
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Manage cookie preferences
To exercise your rights, please contact us at aloma@aloma-cn.com. We may need to verify your identity before responding to your request.
12. Children’s Privacy
Our website is intended for business-to-business communication and is not directed to children. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal information, please contact us and we will delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.
14. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Dongguan Aloma Industrial Co., Ltd.
Email: aloma@aloma-cn.com
Address: No. 3, North 1st Street, Qiaochang Road, Qiaotou Town, Dongguan City, Guangdong Province, China